Privacy Policy

Last Updated: September 13, 2026

Rai Prints (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, raiprints.com, purchasing our products, or contacting us.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.

1. Information We Collect

We may collect personal information that you voluntarily provide when you place an order, request a personalized product, contact us, or interact with our website.

This information may include:

* Name

* Email address

* Phone number

* Billing and shipping address

* Order information

* Product customization details

* Photos, logos, designs, names, text, or other files submitted for personalization

* Communications you send to us

Payment information may be processed by third-party payment providers. Rai Prints generally does not receive or store your complete credit or debit card information.

2. How We Use Your Information

We may use your information to:

* Process and fulfill your orders

* Create personalized products according to your instructions

* Communicate with you about your order

* Arrange shipping or local pickup

* Provide customer service

* Respond to questions or requests

* Improve our website, products, and services

* Prevent fraud or unauthorized transactions

* Comply with legal, tax, accounting, and business obligations

We may also send promotional communications if you have agreed to receive them. You may unsubscribe from marketing communications at any time.

3. Customer-Submitted Photos and Designs

Customers may provide photos, logos, artwork, names, text, or other materials for use in personalized products.

We use these materials only as necessary to create and fulfill your order, provide customer support, or maintain necessary business records.

By submitting content to Rai Prints, you confirm that you have the right or permission to use and reproduce the submitted material.

We do not claim ownership of customer-submitted photos or designs.

4. Cookies and Website Technology

Our website may use cookies and similar technologies to operate properly, remember preferences, improve the shopping experience, analyze website traffic, and support security and marketing functions.

Some cookies may be provided by third-party services used by our website.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

5. How We Share Information

We do not sell your personal information for money.

We may share limited information with trusted third-party service providers when necessary to operate our business, including:

* Payment processors

* Shipping carriers

* Website hosting providers

* Email and communication providers

* Analytics services

* Fraud prevention and security services

These providers may only receive information reasonably necessary to perform their services.

We may also disclose information when required by law, legal process, court order, or governmental request.

6. Shipping and Local Pickup

When an order requires shipping, we may provide your name, shipping address, phone number, email address, or other necessary delivery information to shipping carriers or delivery providers.

For local pickup orders, we may use your contact information to coordinate pickup and confirm that your order is ready.

7. Data Retention

We retain personal information only for as long as reasonably necessary to complete orders, provide customer service, maintain business and tax records, resolve disputes, prevent fraud, and comply with legal requirements.

Customer customization files may be retained temporarily after an order is completed unless a longer retention period is necessary for customer service, reorders, recordkeeping, or legal purposes.

8. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

9. Your Privacy Choices

You may contact us to request:

* Access to personal information we have about you

* Correction of inaccurate information

* Deletion of certain personal information

* Removal from marketing communications

Some information may need to be retained when required for legal, tax, accounting, fraud prevention, or legitimate business purposes.

10. Children’s Privacy

Rai Prints does not knowingly collect personal information directly from children under the age of 13.

If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites or services. Rai Prints is not responsible for the privacy practices, security, or content of third-party websites.

We encourage customers to review the privacy policies of any third-party services they use.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, website features, services, or legal requirements.

When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Rai Prints

Houston, Texas, USA

Email: ventas@raiprints.com

Website: raiprints.com